Preferred partner benefits, reserved for our clients

Stamped before you arrive

Berkeley Travel books Jumeirah through Passport to Luxury, the programme Jumeirah reserves for a small number of partner agencies. It reaches across the group: Burj Al Arab Jumeirah and Jumeirah Marsa Al Arab, the Madinat Jumeirah resorts, Jumeirah Carlton Tower in Knightsbridge, Capri, Mallorca, Geneva, the Maldives and Bali.

You pay the same best available rate the hotel would quote you directly, and we charge no booking fee. What changes is the stay: breakfast for two each morning, a US$100 credit towards dining or the spa, an upgrade where one is available, and check-out at four. Because Passport to Luxury bookings are treated as direct, Jumeirah One points and tier benefits carry on as normal.

No booking fee on Jumeirah stays
Best available rate same as booking direct
Benefits added automatically, on every stay
IATA & ATOL fully protected

Your Passport to Luxury benefits

Applied to every eligible booking at participating Jumeirah hotels and resorts, on top of the best available rate.

At Burj Al Arab, Madinat Jumeirah & worldwide

per room, per stay

Room upgrade

One room category above the one you book, allocated on arrival and subject to availability.

Daily breakfast

Breakfast for two per room in the hotel restaurant, every morning of your stay.

US$100 hotel credit

Once per stay, or the local equivalent, towards dining, the spa or resort experiences.

Check-in & check-out

Early check-in and check-out until 4pm, subject to availability on the day.

VIP recognition

A personalised welcome note and amenity, with the property told who you are before you land.

Jumeirah One points

Bookings count as direct, so points, tier recognition and complimentary Wi-Fi all stand.

Beyond the room rate

arranged by your Travel Designer

Suite arrivals

At participating properties, a complimentary one-way airport transfer on suite bookings.

Flexible rates

Booked flexible and fully refundable wherever the property allows it, confirmed in writing.

Offers still apply

Where a hotel runs a stay-longer offer, we can usually book it with the benefits attached.

One point of contact

Preferences shared with every property, one number to call throughout.

Benefits and participation vary by property and are confirmed by your Travel Designer at the time of booking. The hotel credit is normally applied to your bill at check-out and is not exchangeable for cash.

More than the perks

The benefits are the visible part. The rest is judgement: which Madinat Jumeirah summerhouse sits closest to the water, when a Burj Al Arab suite earns its premium and when Marsa Al Arab is the better room for the money, and which restaurants need booking weeks before you land. We have walked these properties, and we book them for clients week in, week out.

When something needs fixing, you have one number to call. Our team deals directly with each hotel’s sales office on your behalf, before, during and after travel.

About our team +

The rate is the same. The arrival is not.

The Passport to Luxury principle

Three quiet steps

01

Tell us the trip

Dates, destination and how you like to travel. A short call or a message is enough.

02

We secure the booking

Your Travel Designer confirms availability and books through Passport to Luxury, at the best available rate the hotel would quote you directly, with your Jumeirah One number attached.

03

Arrive expected

Your benefits are registered with the property before you travel, and the team remains on call throughout the trip.

Where Passport to Luxury applies

Dubai

  • Burj Al Arab Jumeirah Jumeirah Beach
  • Jumeirah Marsa Al Arab Umm Suqeim
  • Jumeirah Al Qasr Madinat Jumeirah
  • Jumeirah Al Naseem Madinat Jumeirah
  • Jumeirah Mina A'Salam Madinat Jumeirah
  • Jumeirah Zabeel Saray Palm Jumeirah
+ More

Middle East

  • Jumeirah Saadiyat Island Abu Dhabi
  • Jumeirah Muscat Bay Oman
  • Jumeirah Gulf of Bahrain Zallaq
  • Jumeirah Messilah Beach Kuwait
  • Jumeirah Red Sea Saudi Arabia
  • Jumeirah Jabal Omar Makkah
+ More

Europe

  • Jumeirah Carlton Tower London, Knightsbridge
  • Jumeirah Lowndes London, Belgravia
  • Jumeirah Capri Palace Italy
  • Jumeirah Mallorca Port Soller
  • Jumeirah Le Richemond Geneva
+ More

Asia, Indian Ocean & Africa

  • Jumeirah Olhahali Island Maldives
  • Jumeirah Bali Indonesia
  • Jumeirah Thanda Island Tanzania
  • Jumeirah Thanda Safari South Africa
  • Jumeirah Guangzhou China
  • Jumeirah Nanjing China
+ More

Passport to Luxury applies across the Jumeirah portfolio, and new openings join as they come on line. If it carries the Jumeirah name, ask your Travel Designer and we will confirm the benefits that apply.

From our clients

"We have booked four international trips with Berkeley Travel in the last six months and they have been amazing."

Claire

"If you're looking for a customised, stress-free and luxury experience then you have found the right people!"

Emma

"I have been using this company for a number of years — great service, very knowledgeable team, available 24/7."

Karina

Passport to Luxury questions

Benefits reviewed July 2026

Enquire about a Jumeirah stay

Tell us where you are thinking of going and a Travel Designer will come back to you the same day with availability, the rate and the benefits that apply.

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    YOUR DEDICATED TRAVEL PARTNER

    24

    /

    7

    /

    365

    TAILORED SERVICES

    Our in-house concierge service will use their extensive contact list

    to help you source anything you desire.

    BESPOKE itinerary

    We work hand in hand with clients to create your dream

    itinerary ensuring every detail is looked after from start to finish.

    BESPOKE AIR

    We have access to every major airline and an extensive knowledge of their pricing schedules helping our clients achieve highly competitive airfares in all cabins.

    PRIVATE SKY

    Working directly hand in hand with our brokers and

     

    aircraft owners we can source the best deals and most convenient slots for Private Jet hire.

    EXCLUSIVE BENEFITS

    We have arranged with a number of our luxury partners some exclusive additional benefits. These can include complimentary daily breakfast, a hotel credit towards food or spa treatments,an upgrade on arrival where available, and early check in / late check out.

    COST MANAGEMENT

    We provide access for our clients to the most cost effective and convenient travel means. Our long standing partnerships and in depth industry knowledge ensure that we source the best rates available on the market.